TERMS & CONDITIONS

1) PERSONS UNDER THE AGE OF 18 ARE NOT PERMITTED WITHIN THE ELYSIUM BEAUTY TREATMENT ROOMS OR WAITING AREA, UNLESS THEY ARE ACCOMPANIED BY AN APPROPRIATE ADULT.

2) PLEASE REFRAIN FROM BRINGING ALONG ANY EXTRA GUESTS TO YOUR APPOINTMENT.

3) ALL TREATMENT TIMES INCLUDE CONSULTATION, TREATMENT AND PREPARATION TIME. TO ENSURE YOU GAIN THE MOST OUT OF YOUR APPOINTMENT WE ADVISE THAT YOU ARRIVE TEN MINUTES PRIOR TO YOUR ALLOCATED TIME. 

4) LATE ARRIVAL FOR AN APPOINTMENT MAY CONSTITUTE A REDUCED TREATMENT TIME, EVEN SHOULD YOU BE ON A PRE-PAID COURSE OR REDEEMING A GIFT VOUCHER. 

5) SHOULD YOU DECIDE TO NOT HAVE ALL OF THE TREATMENTS YOU HAVE PRE-BOOKED AND NOT TELL US UNTIL YOU ARRIVE FOR YOUR APPOINTMENT, WE RESERVE THE RIGHT TO CHARGE YOU FOR THE FULL TIME BOOKED. 

6) WHILST WE CARRY OUT AN IN-DEPTH CONSULTATION TO ENSURE YOU GAIN THE MOST FROM YOUR TREATMENT, IT IS YOUR RESPONSIBILITY TO INFORM US OF ANY CHANGE IN YOUR HEALTH AND MEDICATION SINCE WE LAST SAW YOU, AT THE START OF YOUR APPOINTMENT. 

7) WE ADVISE THAT YOU DO NOT HAVE ANY HEAT TREATMENTS IMMEDIATELY PRIOR TO OR AFTER YOUR APPOINTMENT. THIS INCLUDES THE USE OF THE SAUNA, STEAM ROOM, SUNBED OR SUNBATHING. SWIMMING AND EXERCISING ARE ALSO NOT RECOMMENDED. 

8) CANCELLATION OF APPOINTMENTS WITH LESS THAN 24 HOURS' NOTICE WILL RESULT IN A 50% CANCELLATION FEE AND MAY BE ADDED TO YOUR NEXT APPOINTMENT. FAILURE TO TURN UP FOR AN APPOINTMENT WITHOUT PRIOR NOTICE WILL RESULT IN A FULL CHARGE CANCELLATION FEE. THIS APPLIES TO PRE-PAID COURSES AND VOUCHERS. 

9) A BOOKING FEE MAY BE REQUIRED AT THE TIME OF BOOKING FOR TREATMENTS LASTING MORE THAN ONE HOUR. THIS IS NON-REFUNDABLE SHOULD YOU CANCEL THE APPOINTMENT WITH LESS THAN 24 HOURS' NOTICE, OR FAIL TO ATTEND. WE RESERVE THE RIGHT TO REFUSE FUTURE APPOINTMENTS. 

10) WE OFFER AN APPOINTMENT REMINDER SERVICE BY TEXT AND EMAIL. FOR YOUR OWN CONVENIENCE PLEASE, WHERE POSSIBLE, PROVIDE US WITH YOUR MOBILE NUMBER AND EMAIL ADDRESS. 

11) ELYSIUM BEAUTY'S PRICES ARE SUBJECT TO CHANGE WITHOUT NOTICE. 

12) ALL OF OUR CLIENT'S PERSONAL DETAILS ARE KEPT SECURELY AND PRIVATELY AND ARE NEVER PASSED ON TO THIRD PARTIES UNLESS NECESSARY BY LAW. 

13) ELYSIUM BEAUTY RESERVE THE RIGHT TO REFUSE SERVICE.

Elysium

Terms and Conditions June 2020